Mengendali aduan pelanggan : mengubah cabaran kepada peluang

Bibliographic Details
Main Author: Denham,Jennifer
Other Authors: Mohd Rizal Saidin
Format: Book
Published: Selangor : Prentice Hall , 2003
Subjects:

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Accession Item Category Format Status Notes
1234567890